Health and Safety Policy for HostRooster Stays

At HostRooster, the well-being of our Hosts and guests is our top priority, especially during these challenging times. We have implemented a set of mandatory COVID-19 safety practices based on guidance from the  World Health Organization and the US Centers for Disease Control, in addition to adhering to general health and safety guidelines. We believe that collective efforts can contribute to a safer environment for all.

Mandatory COVID-19 Safety Practices (Required):

  1. Wear a Mask and Practice Social Distancing:

These safety practices are non-negotiable, and all Hosts and guests are required to adhere to them as applicable. Hosts and guests must follow HostRooster’s enhanced cleaning process between stays. Failure to comply with these guidelines may result in consequences, including account suspension or removal from the HostRooster community.

Additional Guidance for Traveling and Hosting During COVID-19:

  1. Do Not Travel or Host If You Have COVID-19 Symptoms:
    • Hosts should not enter their listings or interact with guests, and guests should not check in if any of the following conditions are met:
      • You are actively infected or have recently tested positive for COVID-19.
      • You suspect you are sick or have been exposed and are awaiting test results for COVID-19.
      • You are showing symptoms or have concerns about a possible COVID-19 infection.
      • You’ve had close, sustained contact with an individual confirmed or suspected to be infected with COVID-19.
  2. Practice Regular Handwashing:
    • Wash your hands frequently, especially if you’re in contact with individuals outside your reservation or touching shared surfaces and utensils in common areas.
    • Wash hands thoroughly with soap and water for at least 20 seconds.
    • If soap and water are not available, use hand sanitizer with at least 60% alcohol content.
  3. Compliance with Local Laws and Guidelines:
    • When in common areas or shared spaces, both Hosts and guests should adhere to local laws and guidelines regarding mask-wearing and social distancing.
    • Hosts are encouraged to provide no-contact check-in options where feasible.
  4. Consider Booking an Entire Place:
    • If you’re uncomfortable staying in a private room or shared space, we recommend booking an entire place to maximize your privacy and safety.
    • Hosts should also follow local guidelines related to hosting private rooms, shared spaces, and gathering restrictions in their listings.

Please note that HostRooster maintains a global ban on all parties and events at HostRooster listings. Refer to our Party and Events Policy for more details.

Additional Guidelines for Hosts of Private Rooms and Shared Spaces:

Hosts of private rooms and shared spaces should also:

  1. Cap Guest Count for Social Distancing:
    • Adjust guest counts as needed to ensure social distancing in common areas in compliance with local laws and guidelines.
  2. Ventilation and Enhanced Cleaning:
    • Ventilate common areas during the stay when it’s safe and secure to do so, following the 5-step enhanced cleaning process.
    • Clean and sanitize common areas such as bathrooms and kitchens as frequently as possible.

Local governments may impose restrictions and additional requirements on private and shared rooms. Hosts should stay informed and follow any safety and cleaning guidance provided by relevant authorities in their jurisdiction.

What to Do If You Test Positive for COVID-19:

If you or anyone in your party tests positive for COVID-19 during or after your stay, please:

  • Contact a medical professional for guidance and follow their instructions.
  • Consider informing anyone who may have been impacted or potentially exposed.
  • Comply with relevant local authorities’ guidelines and regulations.

We appreciate your cooperation and understanding as we work together to ensure a safe and enjoyable experience for all members of the HostRooster community. Your health and safety remain our utmost priority, and we are here to support you every step of the way.

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