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WordPress Premium Support

Fix problems fast Manage administrative tasks Optimize performance

Compare Plans
Starter
Starting from $49.99
+2344
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Theme maintenance

Maintenance is something that is required for every WordPress theme, but who likes to deal with that? Let our specialists handle it for you.

WordPress development

Are you interested in installing a plugin? Perhaps you should alter your configuration file? We have it handled, so don't worry about it.

Database management

Fixing connection strings, improving performance of MySQL, and managing permalinks. Sounds like fun, right? Nope. But we are able to complete it for you.

Website evaluation

Let us take care of the tedious tasks, such as optimizing your images and creating redirects.

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Choose a plan that is right for you?

Pick your plan based on how much you will need to be done per month. Credits go towards tasks completed by our experts. Every task in the WordPress Premium Support catalog costs one credit, regardless of the amount of time taken. All plans include Site Recovery.

Starter

1 monthly credit.

$49
.99/mo
$599
.88/mo
You pay $49.99 today
Add to Cart
Basic

3 monthly credit

$79
.99/mo
$959
.88mo/
You pay $79.99 today
Add to Cart
Recommended
Deluxe

5 monthly credit

$99
.99/mo
$1,199
.88 /mo
You pay $99.99 today
Add to Cart
Ultimate

10 monthly credit

$149
.99/mo
$1799
.88/mo
You pay $149.99 today
Add to Cart
Frequently Asked Questions
What is WP Premium Support?

It is a subscription-based service that is available around the clock, seven days a week, and offers support and troubleshooting for any WordPress-related problems that may arise at any time.

What are the benefits of WP Premium Support?

Stillness of mind Your shoulders will thank you for keeping in mind that you have access to a WordPress professional who is available at any time to assist you in finding solutions to problems. In addition to that, it will help you economize a significant amount of time.

Which tasks can WP Premium Support help me with?

Theme maintenance, WordPress development, database management, website evaluation and administrative updates, just to name a few. Want to know the rest? View the entire WP Premium Support catalog.

Which plan is best for me?

That is dependant on the amount of assistance that you require. One credit is required for completion of each assignment, and we have pricing options for 1, 3, 5, and 10 credits. A higher credit plan will save you money if you believe you will require additional assistance in the future.

What is a credit?

One credit is deducted for the completion of each activity in the WP Premium Support catalog, regardless of the amount of time required. In the event that our developers determine that further tasks are necessary to remedy a problem, you will be alerted to give your

What happens if I don’t use all of my credits?

The WP Premium Support service operates on a month-to-month billing basis. WP Premium Support credits are cleared out at the end of each month and do not carry over to the following month. When a task is submitted, the credit is used up and the request is put into a pending status. This continues until the request is fulfilled, at which point the credit is used up in the cycle in which it was initiated.

Are there any tasks or sites that fall outside the WP Premium Support scope?

Indeed, the WP Premium Support service is not accessible for some activities or websites. You may view the whole list of WP Premium Support services as well as any applicable restrictions by clicking here.

Can WP Premium Support solve my issue even if I am not hosted with HostRooster?

Yes. The WordPress developers we employ are able to assist with the majority of hosting providers. You are not compelled to make use of the hosting services provided by HostRooster. If your website is not hosted by HostRooster, you will be prompted to enter the credentials for your site when you add the site to your subscription. This is because HostRooster does not host websites.

What if I need more help in a month and use all my credits?

You can choose between the two options that we have provided for you. You have the option of upgrading your plan to the next tier or purchasing additional credits if you do not believe that you will require the additional credits on a recurrent basis if you do not believe that you will need the added credits.

What if I have more questions?

Email us anytime at wppremiumsupport@hostrooster.com and we’ll do our best to answer all your WP Premium Support questions.