Cancellation Policies for HostRooster Listings

At HostRooster, we understand that hosting comes with its share of uncertainties. That’s why we offer a range of Cancellation Policies to help you manage bookings with confidence and clarity. Each policy is designed to strike a balance between providing flexibility to your guests and ensuring a fair arrangement for you as a Host.

We believe that informed choices lead to better hosting experiences. Below, you’ll find an overview of our cancellation policies, each tailored to suit different hosting situations. Take a moment to explore these policies to decide which one aligns best with your hosting style and property.

Flexible Cancellation Policy:

Guests can cancel until 24 hours before check-in for a full refund, and you won’t be paid. If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night.

Moderate Cancellation Policy:

Guests can cancel until 5 days before check-in for a full refund, and you won’t be paid. If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night, plus 50% for all unspent nights.

Firm Cancellation Policy:

To receive a full refund, guests must cancel at least 30 days before check-in. If they cancel between 7 and 30 days before check-in, you’ll be paid 50% for all nights. If they cancel less than 7 days before check-in, you’ll be paid 100% for all nights. Guests can also receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in.

Strict Cancellation Policy:

To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in. If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights. If they cancel after that, you’ll be paid 100% for all nights.

Strict Long-Term Cancellation Policy:

If you choose this policy, it applies to all stays of 28 days or longer and overrides your standard cancellation policy for those stays. To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in. If a guest cancels after that, you’ll be paid 100% for all nights spent, plus 30 additional nights. If fewer than 30 days remain on the reservation when the guest cancels, you’ll be paid 100% for all of those remaining nights.

Firm Long-Term Cancellation Policy:

If you choose this policy, it applies to all stays of 28 days or longer and overrides your standard cancellation policy for those stays. To receive a full refund, guests must cancel at least 30 days before check-in. If a guest cancels after that, you’ll be paid 100% for all nights spent, plus 30 additional nights. If fewer than 30 days remain on the reservation when the guest cancels, you’ll be paid 100% for all of those remaining nights.

Non-Refundable Option:

Some Hosts earn more money by adding a non-refundable option to their listings.

Please note that these policies are designed to provide clarity to both Hosts and Guests regarding cancellations and refunds for HostRooster listings.

 

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